Compliance at Mosaic

Mosaic is committed to providing quality services and supports to people in a responsible and ethical manner. Through the commitment to our Core Value of Integrity Mosaic is also committed to operating ethically, with integrity and full compliance with all laws, regulations and contracts applicable to our business.

Mosaic Compliance Program assures and supports Mosaic’s commitment to our Core Value of Integrity.

Mosaic’s Compliance Program includes:

  • A compliance department made up of the Corporate Compliance Officer and staff. The compliance department oversees implementation Mosaic Compliance Program by maintaining policies and procedures related to regulatory requirements, ensuring staff and contractors receive compliance training, screening for conflicts of interests and federal exclusions and much more! 
  • A Code of Conduct, which describes the legal and ethical expectations of all Mosaic directors, officers, employees, volunteers, contractors and agents.
  • An open communication policy for reporting compliance and ethical issues or to seek guidance for any compliance and ethical dilemmas, including a Compliance Hotline that allows the caller to make an anonymous report if they choose.  Any member of the Mosaic workforce, volunteers, contractors, vendors or other interested parties may contact the compliance department using the following methods:
    • Compliance Hotline at 800-443-4899 (callers may remain anonymous if they wish)
    • Email to: compliance@mosaicinfo.org
    • US Mail:
      Mosaic Compliance Department
      4980 S. 118th Street
      Omaha, NE 68137

Privacy Practices

Mosaic is committed to protecting the privacy of the Protected Health Information (PHI) of the people we serve. Mosaic’s Notice of Privacy Practices describes how Mosaic may use and/or disclose the PHI of the people we serve. It also describes certain rights the people we serve have regarding their PHI.

Contractor information

If you are interested in partnering with Mosaic as a contractor or vendor, please review this brochure about contractor and vendor expectations for integrity.