We’re all in this together.
As a healthcare provider, Mosaic is committed to the health and safety of those we serve, our workforce and our communities.
Mosaic always uses best-practice precautionary measures to keep people protected from viruses. In response to COVID-19, we have intensified our efforts with a comprehensive plan. We have considered everything from staffing to protective equipment to daily operations.
Your role in responding to COVID-19 is just as important. Do your part for your community by practicing social distancing.
A Message from Linda Timmons
Frequently Asked Questions
Q: What protocols and precautions does Mosaic have in place to respond to COVID-19?
A: As a healthcare provider, Mosaic is committed to the health and safety of those we serve, our workforce and our communities. Mosaic always uses best-practice precautionary measures to keep people protected from viruses. In response to COVID-19, we have intensified our efforts with a comprehensive plan looking at how to keep people safe while still maintaining the vital services Mosaic provides. We have considered everything from staffing to protective equipment to daily operations. Our internal resources are updated daily with the latest information available. We’ve placed a sample of them here if you’re interested in learning more. There are also helpful links on the page to the CDC and the World Health Organization.
Q: What can I do to support Mosaic right now?
A: We appreciate everyone who has reached out asking how they can help Mosaic during this trying time. Your generosity and support mean so much to us. Given the circumstances, we are politely declining donations of games and crafts, cleaning supplies and more so we do not unintentionally invite COVID-19 into our homes and offices. What we will accept, though, are your prayers and advocacy! Keep those coming.
Q: Is Mosaic allowing visitors to homes at this time?
A: We have implemented strict, no-visitor procedures for all of the homes we operate. As an organization that has worked diligently to help people be more involved and active in their communities, this was a difficult step to take. Yet the best information from the Centers for Disease Control and Prevention states that people with underlying medical conditions are especially vulnerable if they contract COVID-19. As you may know, people with intellectual disabilities often have chronic medical conditions that we monitor. Our no-visitor procedure is the best protection we can provide; we cannot be too cautious.
Q: What is Mosaic doing to take care of its workforce?
A: Mosaic recognizes challenges our workforce faces beyond keeping themselves and their loved ones healthy. With school closures and business disruptions, we’ve created staffing plans to cover all essential positions. An advantage of having a national network is the ability to share resources when needed. We’ve worked out ways in which staff from one location could step up and help out elsewhere if needed. Additionally, we’ve put measures in place to help staff who do get sick but don’t have enough time off accrued to stay home and recover without losing regular income.